Refund/Return/Warranty Policy

Return/Refund Policy: 

Codes are for USA accounts only. Purchases for any redemption out of the USA are at your own risk and will not be refunded. 

    If you purchased a movie that you already own and the code is still valid, a refund may be given in the form of store credit to be used towards a future order. 

    Once the codes are received and the codes redeemed, no refunds can be given. If there is an issue redeeming your movie, please contact us ASAP at: sales@ultracloudhd.com. 

Warranty: 

    Warranty window for any order is 1 month from the date purchased. Any issues not reported once this window has elapsed may still qualify, at my discretion, up to a maximum of 6 months. Once that maximum 6 month window has elapsed, your order window has now expired and I am under no legal obligation to fix issues that have arisen. If you have any issues, please report it ASAP so a replacement/Refund can be given to resolve the matter. Thank you.